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Frequently Asked Questions
Here are some of the frequently asked questions.
At Jujami, you can find a wide range of pre-owned luxury items including handbags, shoes, and accessories, jewellery and watches from top global brands.
Each item undergoes a rigorous authentication process by our team of experts and our 3rd party authenticators to ensure its authenticity and quality. Please refer to the Policy and Procedures online for more information.
Yes, you can sell your items through Jujami. Please submit an online application or whatsapp us on +27 82 576 1822, contact us for a provisional valuation, and if your item meets our criteria, we will assist you with the selling process.
We only accept returns where original Jujami tagging remains in place. Returns are also limited to a specified period for items in their original condition. Please refer to our Returns Policy.
Yes, we offer international shipping. Shipping costs and delivery times vary depending on the destination.
Each listing includes detailed descriptions and images to accurately represent the item's condition. The Jujami team is also happy to send you a detailed video of the item of interest so you can see upfront exactly what you’re getting.
We accept various payment methods, including major credit cards and direct bank transfers.
We use secure payment gateways and adhere to strict privacy policies to protect your information.
Items can be reserved with a deposit for a limited period. Contact us for more details. Please click here to read our Reservation Policy.
Jujami operates both online and from our location at 78 Corlett Drive, Johannesburg, where you can view items by appointment.
